Shipping and tracking

Orders are processed within 7–10 business days before shipping. Because many items are made-to-order or produced in small batches, please allow this full window — we’ll notify you once your order ships.

Shipping

We currently ship worldwide.

• You’ll receive a tracking number by email once your order ships.

• Delivery times vary by destination and carrier, and are in addition to the processing time above.

• International orders: customs fees, import duties, or taxes charged by your country are the responsibility of the customer and are not included in your order total.

Lost or Damaged Items

If your order arrives damaged or doesn’t arrive within a reasonable window past the estimated delivery date, contact us at [YOUREMAIL]@panelique.co with your order number and (if damaged) a photo of the item — we’ll make it right.

Returns & Exchanges

We accept returns and exchanges within 14 days of delivery.

To qualify, items must be:

• Unused, unworn, and in original condition.

• In original packaging where applicable.

To start a return: email [YOUREMAIL]@panelique.co with your order number and reason for return. We’ll provide instructions once your return is approved.

Non-returnable items: [customized/personalized items, if applicable — remove this line if not relevant].

Refunds

Once we receive and inspect your return, we’ll notify you of approval. Approved refunds are issued to your original payment method within [X] business days.